Shipping policy

 

United Kingdom:

 

Processing & Packaging your order takes anywhere between 1 - 2 business days however during busy periods, please allow up to 5 business days. Once your order has been dispatched, you will receive your tracking details via text or email.

Standard Delivery (1-2 Business Days): Fully tracked service, cost calculated at checkout.

 

EU Shipping:

 

Processing & Packaging your order takes anywhere between 1 - 2 business days however during busy periods, please allow up to 5 business days. Once your order has been dispatched,you will received your tracking details via email. 

 

EU Delivery (5 - 7 days): Fully tracked service, cost calculated at checkout.

 

For deliveries to European countries, we use a fully tracked Parcelforce service which usually takes between 7 - 10 business days for delivery. Our couriers may contact you about your delivery so please ensure a valid email address and contact number is provided.

Rest Of World:

 

Processing & Packaging your order takes anywhere between 1 - 2 business days however during busy periods, please allow up to 5 business days. Once your order has been dispatched,you will received your tracking details via email. 

 

Worldwide Delivery (7 - 10 days): Fully tracked service, cost calculated at checkout.

 

For deliveries to rest of world countries, we use a fully tracked Parcelforce service which usually takes between 7 - 10 business days for delivery. Our couriers may contact you about your delivery so please ensure a valid email address and contact number is provided.

 

Shipping Terms:

 

We can not be held responsible for the loss or damage to goods if the address information given is incorrect.  We cannot accept liability for any missing orders if the tracking for the parcel is showing the order as delivered.

 

Import VAT & Customs Charges:

UK Customers have to pay VAT on their order, this is added at checkout.

Please note that customs fees may apply to international orders. We do our utmost to ensure all parcels are sent with the correct commercial invoices, which are also attached to your parcel’s tracking information. We carefully enter all details exactly as provided by you so that customs can process your order as quickly as possible.

Regarding duties, we do our best to minimise any additional costs. As the items are second-hand clothing, the duty charged can vary depending on the country’s specific regulations. Unfortunately, we do not have control over the fees set by customs.

We always aim to provide the smoothest and fastest delivery process, and this is the most reliable way to ensure your order reaches you

This is collected by the courier who will likely send you a link via email to pay for the charges so they can be released from customs. These are government charges and we are therefore unable to advise on how much the charges may be. You should be able to find out more information regarding import fees via your government website. In the event that the fees are left unpaid, the goods may be returned to us & we will need to take the shipping costs again in order to re send your shipment out.

U.S. Tariffs – Disclaimer
To our best knowledge, used and second-hand clothing falls under a 10% tariff. Please check the official U.S. government tariff schedule or consult a customs broker for confirmation, as regulations may change.